Waste: my procedures
Application form
Whether you're moving in, needing an out-of-service bin or needing a larger capacity bin (family of 4 or more), you can make your request by phone at 0 800 88 11 77 or online via our unique form:
.Compost bin request
Composters are made available free of charge to residents of the Metropole provided they have a garden:
Report or collection information
You would like to report a problem with your waste collection, cleanliness, or receive information:
.For any questions, you can also contact the Allo Déchets service by phone at 0 800 88 11 77 from Monday to Friday 8:30am to 12:30pm and 1:30pm to 5pm (free call from a landline).
Visit the DEMETER sorting center
Tours of the Demeter center are regularly organized during the vacations. Visit this page to find out about upcoming tour slots.
Each slot is limited to 19 people. If you are a family, please make 1 registration per person present on the day of the visit, clearly stating the first name of each member. Minimum visit age: 6 years.
