One-stop shops

Since January 4, 2016, a one-stop shop has been set up to facilitate administrative formalities for residents of the 31 communes of Montpellier Méditerranée Métropole.
It is now possible to consult the online platform or visit the town hall to complete all the administrative formalities previously handled by the Maisons de Proximité.
Temps de lecture : 2 minutes

An online platform for all your procedures

Make an appointment to obtain an identity card or passport, enroll in a kindergarten or elementary school, apply for a building permit, report a faulty fire or a water cut, find out about public transport, book an appointment for a bulky goods collection... These procedures can now be carried out online on the eservices.montpellier3m.fr for services provided by the metropole and on montpellier.eservices.montpellier3m.fr for services provided by the city of Montpellier

These platforms make it possible to save time and make requests online without having to travel.

A one-stop shop in every town hall

Inhabitants who prefer human contact and assistance with their administrative formalities can speak directly to the municipal agents of the 31 communes and metropolitan agents.

The aim of these one-stop shops: to simplify formalities, improve the accessibility and quality of services, and facilitate user-administration relations.

One-stop shop procedures

Etat-civil & Elections

  • Make an appointment for anfor identity card/passport
  • Register on the electoral roll
  • Order a birth/marriage/death certificate

Childhood

  • Register for nursery or primary school
  • Register for school canteen
  • Register for extracurricular activities
  • Register for daycare
  • Register for crèche

      • Metropolisregister for the crèche

    Pass Métropole

    • Apply for a Pass Métropole card

    Urbanisme

    • Apply for a certificat d'urbanisme d'urbanisme
    • Filing an application for planning permission
    • Faire une déclaration préalable de travaux

    Voirie

    • Reporting a signage defect on the ground, a defective traffic light, a blocked drain grate, a hole in the pavement, a clogged sidewalk...

    Public spaces

    • Report a bulky deposit on the public highway, a wild tag, a defect in public lighting, a damaged bench, a defective sprinkler system

    Environment

    • Request a composter
    • Book an appointment for a bulky item collection
    • Consult collection days
    • Report a collection anomaly

    Water & Sanitation

    • Report a sewer backup, a water leak, a water cut

    Public transport

    • Find out about Réseau Tam
    • Find out about Hérault Transport